Privacy Policy
Effective Date: July 17, 2024
This Privacy Policy describes the policies and procedures of Terrace Technologies ("Terrace," "we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our services (the "Services"). Our Services include our web-based application ("Terrace Platform"), accessible via desktop and mobile web browsers, and our related websites, content, and features.
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Scope of This Policy
This policy applies to all users of the Terrace Platform and any other Services provided by Terrace Technologies. It governs the information we collect from you, both automatically and directly, and explains how we process and share that information.
Information We Collect
We collect several types of information to provide and improve our Services. The categories of information are as follows:
A. Information You Provide Directly
Account Registration Data:
When you create an account, we collect personal details such as your full name, email address, and password. You may optionally provide additional contact information.
Payment and Transaction Data:
For purchases made through our Services, we collect transaction details. Payment processing is handled by secure third-party payment processors. Terrace Technologies does not store or have complete access to your credit or debit card information.
User Communications:
We collect information you provide when you contact our support channels, participate in surveys, or otherwise communicate with us.
B. Information Collected Automatically
Device and Usage Data:
We automatically collect technical information when you interact with our Services. This includes, but is not limited to, your IP address, device type, unique device identifiers, browser type and version, operating system, and usage statistics, such as features utilized, pages viewed, and timestamps of activity.
Location Data:
With your explicit consent through your web browser's permission prompts, we may collect precise geolocation data to enable location-based features. You may manage or disable this feature through your browser's settings.
Cookies and Similar Technologies:
Like most web services, we use cookies and similar technologies to collect information, maintain your session, and personalize your experience. Please refer to our Cookie Policy for more details.
C. Information from Third-Party Sources
We may receive information from other sources, including third-party services and organizations. For example, if you access our Services through a social media platform, we may collect information from that platform in accordance with your privacy settings.
How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide, operate, and maintain our Services.
- To process transactions and manage user accounts.
- To improve, personalize, and expand our Services for different devices and browsers.
- To communicate with you, including for administrative, transactional, and marketing purposes.
- To ensure the security and integrity of our Services, including fraud prevention and enforcement of our terms.
- To comply with legal obligations and respond to lawful requests from public authorities.
Information Sharing and Disclosure
We do not sell your personal information.
We may share your information in the following circumstances:
With Service Providers
We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, hosting, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Services or the public.
In Connection with Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Retention and Security
Data Retention
We retain personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security Measures
We implement and maintain reasonable administrative, technical, and physical security safeguards to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your Rights and Choices
You have certain rights regarding your personal information, which may include the right to:
- Access, correct, or update your information through your account settings.
- Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
- Manage your cookie preferences through your browser settings.
Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Updates to This Privacy Policy
We may modify this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: